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NEGOTIATIONS & CONFLICT RESOLUTION: Theories, Skills, & Applications 
Andrew J. DuBrin
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Online Video Labs & Student Worksheets

CHAPTER ONE - An Overview of Negotiation and Conflict Resolution

►Steps to Getting What You Want in a Negotiation

►How to Negotiate Salary Offer for New Job—Six Salary Negotiation Techniques

►Incivility—Disrespect at Work Place

CHAPTER TWO - Suggestions for Productive Negotiation

►Playing Positive Office Politics

►Dr. Daniel Shapiro: How Do You Handle Emotions in Negotiation?

►How Do You Deal with Anger in Negotiations? /Anger by Design VLOG

CHAPTER THREE - Negotiation Skills

►How to Be More Persuasive

►The Top Three Negotiation Skills of Persuasive People/Brian Tracy

►Emotionally Intelligent Negotiations

CHAPTER FOUR - Basic Negotiation Tactics

►Negotiation Skills: 3 Simple Tips on How

to Negotiate

►Compromise and Negotiation - Coach Gig's Daily Locker Room

►Developing and Strengthening Your BATNA

CHAPTER FIVE - Advanced Negotiation Tactics

►The Harvard Negotiation Method

►Breaking News “Toys ‘R’ Us Canada draws $300 M ‘Stalking Horse’ Bid from Fairfax Financial

►How to Deal with Impasse and the Walk-Away in Negotiations by Nick Psyhogeos

CHAPTER SIX - International and Cross-Cultural Negotiation

►Difference in Negotiation and Conflicts

►Cultural Conflict: Personal Values

►Negotiation: Skills to Build Better Relationships

CHAPTER SEVEN - Ethics in Negotiation

►Ethics and Negotiation by Giuseppe Conti

►Unethical Behavior & Tactics in

Negotiation

►The Ethical Dimensions of Competitive Negotiation

CHAPTER EIGHT - Traditional Types and Sources of Conflict

►Work-Family Conflict: A Modern Phenomenon

►Workplace Violence: The Early Warning Signs

►Sexual Harassment Prevention Made Simple Training Video

CHAPTER NINE - Basic Techniques for Resolving Conflict

►“Anger Room” Truly a Good Outlet for Anger?

►Conflicts in the Workplace: Sources & Solutions

►How to Reframe Conflict

CHAPTER TEN- Advanced Techniques for Resolving Conflict

►Open Door Policy & Chain of Command

►How to Manage Cross-Cultural Conflict

►Concepts Unwrapped/Conflict of Interest

CHAPTER ELEVEN - Dealing with Incivility, Difficult People, and Criticism

►Workplace Incivility: The Silent Epidemic

►5 Tips for Dealing with Narcissists at Work

►How to Deal with Difficult People        

►Arbitration Explained

►We Are Going to Have to Conduct a Formal Grievance Procedure. What Do
We have to Do?

►Workplace Mediation: Case Studies

CHAPTER TWELVE - Third-Party Resolution of Conflict

Correlation Guide: NEGOTIATION & CONFLICT RESOLUTION IN ORGANIZATIONS: Theories, Skills, & Applications by Andrew DuBrin with Negotiation Insights Series created by Professor Deepak Malhotra (HBS) via YouTube.com

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