NEGOTIATIONS & CONFLICT RESOLUTION: Theories, Skills, & Applications 
Andrew J. DuBrin
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Online Video Labs & Student Worksheets

CHAPTER ONE - An Overview of Negotiation and Conflict Resolution

What is INTEGRATIVE NEGOTIATION?  What Does INTEGRATIVE NEGOTIATIVE Mean?

How to Negotiate Salary Offer for New Job—Six Salary Negotiation Techniques

Incivility—Disrespect at Work Place

CHAPTER TWO - Suggestions for Productive Negotiation

Playing Positive Office Politics

Dr. Daniel Shapiro: How Do You Handle Emotions in Negotiation?

How Do You Deal with Anger in Negotiations? /Anger by Design VLOG

CHAPTER THREE - Negotiation Skills

How to Be More Persuasive

The Top Three Negotiation Skills of Persuasive People/Brian Tracy

Emotionally Intelligent Negotiations

CHAPTER FOUR - Basic Negotiation Tactics

Negotiation Skills: 3 Simple Tips on How

to Negotiate

How to Negotiate a Contract: Negotiation Tips and Techniques

Developing and Strengthening Your BATNA

CHAPTER FIVE - Advanced Negotiation Tactics

The Harvard Negotiation Method

Breaking News “Toys ‘R’ Us Canada draws $300 M ‘Stalking Horse’ Bid from Fairfax Financial

How to Deal with Impasse and the Walk-Away in Negotiations by Nick Psyhogeos

CHAPTER SIX - International and Cross-Cultural Negotiation

Difference in Negotiation and Conflicts

Cultural Conflict: Personal Values

Negotiation: Skills to Build Better Relationships

CHAPTER SEVEN - Ethics in Negotiation

Ethics and Negotiation by Giuseppe Conti

Unethical Behavior & Tactics in

Negotiation

The Ethical Dimensions of Competitive Negotiation

CHAPTER EIGHT - Traditional Types and Sources of Conflict

Work-Family Conflict: A Modern Phenomenon

Workplace Violence: The Early Warning Signs

Sexual Harassment Prevention Made Simple Training Video

CHAPTER NINE - Basic Techniques for Resolving Conflict

“Anger Room” Truly a Good Outlet for Anger?

Conflicts in the Workplace: Sources & Solutions

How to Reframe Conflict

CHAPTER TEN- Advanced Techniques for Resolving Conflict

Open Door Policy & Chain of Command

How to Manage Cross-Cultural Conflict

Concepts Unwrapped/Conflict of Interest

CHAPTER ELEVEN - Dealing with Incivility, Difficult People, and Criticism

Workplace Incivility: The Silent Epidemic

5 Tips for Dealing with Narcissists at Work

How to Deal with Difficult People        

Arbitration Explained

We Are Going to Have to Conduct a Formal Grievance Procedure. What Do
We have to Do?

Workplace Mediation: Case Studies

CHAPTER TWELVE - Third-Party Resolution of Conflict