NEGOTIATION AND CONFLICT RESOLUTION IN ORGANIZATIONS is a brief, yet applied, text that summarizes and synthesizes relevant information about negotiation and conflict-resolution topics and provides concrete examples of strategies and tactics in action. In addition, the book incorporates many useful features to make the material more accessible, collaborative, and incisive. A key emphasis of the features of the book is to present information that helps develop negotiation and conflict resolution skills, backed by theory and research when feasible.

 

The author incorporates relevant theory and research findings where appropriate, but the major thrust of the book is the direct application of knowledge. This student-friendly text embraces the latest perspectives on traditional concepts, current theories, and the challenges that professionals face in organizations today. The author has minimized complex explanations and illustrations to maximize straightforward understanding and application.

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The size and scope of the book are well suited to college courses that supplement a core textbook with journal articles, major projects, online information, or other instructional media.

 

►An accessible and relevant text that offers a unique narrative. A natural and relaxed writing style promotes a sense of a conversation between the author and reader.

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►Comprehensive coverage of current topics and scholarly research. The text has been thoroughly updated to reflect recent research, theories, and scholarship from across the discipline.

 

►Extensive use of real-world examples. Each chapter contains a wide variety of real-world examples and opportunities to build their skills in negotiation and conflict resolution and apply what they have learned

 

►Student-friendly pedagogy and features. Each chapter includes chapter outlines, learning objectives, a “Negotiation and Conflict Resolution in Action” box feature, on-page key term definitions, self-assessment quizzes, skill-building exercises, comprehensive chapter reviews, discussion questions and activities, end-of-chapter cases with role-playing activities, summaries, key terms and phrases, and much more.

 

►Complete Instructor's Support Package. Instructor's Resource Manual, Test Item File, PowerPoint Lecture Slides, and Online Video Labs with Student Worksheets.